NVSSoft
TarasolTarasol correspondence, task and meeting management system

Every official letter tracked from receipt to archive

Tarasol is NVSSoft’s correspondence, task and meeting management system for government and public sector entities. Incoming and outgoing mail, memos, circulars, meetings and cases move through digital workflows and are signed digitally, so nothing waits on paper.

  1. Received
  2. Routed
  3. Approved
  4. Signed
  5. Archived
  • Digital signatures built in
  • Arabic, English and French interface
  • Native iOS and Android apps

Trusted by UAE government entities including

  • Federal Authority for Identity, Citizenship, Customs & Port Security
  • UAE Ministry of Justice
  • Dubai Civil Defense
  • Sharjah Police Science Academy
  • Sharjah Real Estate Registration Department
Two officials at a meeting table, one holding a tablet

Review, approve and sign from any device

Executives and teams work through correspondence, tasks and meeting agendas in the browser or on Tarasol’s iOS and Android apps, with the same security and digital signatures they have in the office.

Where paper slows official work down

Tarasol replaces each of these with a tracked digital workflow that maps to your organizational structure.

  • Letters wait for a signature

    Correspondence sits on desks until someone is in the office to sign or stamp it.

  • Nobody knows where a request is

    Without tracking, finding who holds a file means phone calls and follow-ups.

  • Meetings end without follow-through

    Decisions and action points get lost between the minutes and the next meeting.

  • Archives are hard to search

    Paper records take space, deteriorate and take hours to find.

One system for correspondence, cases and meetings

Correspondence management

  • Automate incoming and outgoing mail, internal memos, circulars, messages and announcements.
  • Compose in a customizable form and rich-text editor in the browser, and scan or attach documents.
  • Publish with one click to a print-ready PDF that carries your signature and official header and footer.
  • Route and approve through workflows that mirror your organizational structure, roles and processes.

Task and case management

  • Open cases for incoming requests or for internal and external projects that need several people.
  • Assign tasks and sub-tasks, set deadlines, update progress, attach files and comment.
  • Link related correspondence and meetings to see the full picture of any case.

Meeting management

  • Schedule one-off or recurring meetings, set the agenda, attach files and invite attendees.
  • Turn every agenda item into something you can act on and track.
  • Manage meeting rooms and availability, generate minutes automatically and convert action points into tasks.

Reporting and administration

  • Follow work in real time on a dashboard with customizable reports, from correspondence volumes to the productivity of a user or department.
  • Let administrators reassign or delegate tasks, balance workloads and activate or deactivate processes.
  • Manage users and permissions with Microsoft Active Directory integration and your organization’s hierarchy.

Built for how government entities work

Digital signatures

Sign and approve correspondence securely inside the system, without printing or hand signatures.

Work from anywhere

Native iOS and Android apps for reviewing, approving and responding on the move.

Arabic, English and French

A user-friendly interface in all three languages, including full Arabic search.

Nothing gets lost

Completed items are archived in Tarasol’s secure repository or your existing ECM, with basic and advanced search.

Connects to your systems

Integrates with Active Directory, HR and ERP systems and government correspondence hubs.

An interface for executives

A simplified VIP view with native support for touch and pen devices.

Tarasol at UAE government entities

ChallengeWhat NVSSoft deliveredResult
Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)Federal government ChallengeManual entry of user and position data caused errors and repeated reviews, and users were moving from two separate legacy systems. What NVSSoft deliveredTarasol and ArcMate Enterprise, with user and position data pulled automatically from the HR system, detailed integration plans with external entities and an authority-wide change management program. ResultSecure, real-time exchange with external entities and faster responses. ICP’s IT leadership reports clear gains in efficiency, security and external collaboration.
UAE Ministry of JusticeFederal government ChallengeA basic add-on to the existing archive could not handle correspondence, so staff drafted letters outside the system, signed by hand and scanned copies back in. What NVSSoft deliveredTarasol and ArcMate Enterprise replaced both legacy systems, with digital signatures and an integration with the ministry’s courts system. ResultA paperless working environment in a short time, with all incoming, outgoing and internal correspondence managed in Tarasol.
Dubai Civil DefenseEmergency services ChallengeA correspondence system dating back to the early 2000s, with weak vendor support and a need for reliable Arabic search and stronger security. What NVSSoft deliveredA full upgrade to Tarasol with complete Arabic support, integrated with other DCD systems and carried out without disrupting emergency operations. ResultA fully paperless environment, a digitized meeting lifecycle and tighter control over permissions and access to correspondence.
Sharjah Police Science AcademyGovernment, education ChallengeGrowing paper use, frequent changes to policies and structure, and no in-house developers to update processes. What NVSSoft deliveredTarasol and ArcMate Enterprise integrated with the Sharjah Government HR system, with digital signatures, Arabic and English full-text search and single sign-on for 200+ users. ResultA completely paperless operation, unified numbering and templates, and new procedures such as shift logs and salary certificates added by the Academy’s own team.
Sharjah Real Estate Registration DepartmentGovernment, real estate ChallengeAn outdated correspondence system with vendor support issues, and staff switching between several systems to complete one transaction. What NVSSoft deliveredTarasol and ArcMate Enterprise, tightly integrated with Oracle ERP so transactions are completed from one screen. ResultA major productivity boost across departments, faster transactions and instant retrieval of any record from the archive.

See Tarasol with your own correspondence

Book a demo and our team will walk you through Tarasol using the correspondence types, workflows and structure of your entity.

Schedule a demo